Jakarta, CNBC Indonesia – There may be plenty of information circulating within the media concerning deception by insurance coverage brokers and their modus operandi, which could be very detrimental to clients financially. So what steps might be taken by clients in the event that they turn into one of many victims of this evil motion?
One mode that’s generally mentioned is that brokers ask clients to switch funds to their private accounts when it comes to paying premiums, both after they initially apply for insurance coverage or when extending premiums.
Managing Companion of Rinto Wardana Legislation Agency, Rinto Wardana, mentioned that if clients make premium funds on to the insurance coverage firm’s account, it is not going to be troublesome for purchasers to say their rights.
Legislation 40 of 2014 Regarding Insurance coverage additionally gives flexibility for insurance coverage brokers for insurance coverage premiums from clients. That is the place the potential for abuse by insurance coverage brokers arises.
“We can’t assure that the premium funds paid to the insurance coverage agent in query might be forwarded to the account or to the insurance coverage firm the place he works. This has turn into a authorized vacuum, the place clients can’t be correctly protected for paying insurance coverage premiums,” mentioned Rinto, in Authorized Cash, (13/5).
So what might be executed by clients who’ve turn into victims? The client can actually do that.
Confirm brokers and firms
Step one that may be taken is to confirm the agent and insurance coverage firm involved. Discover out whether or not the corporate is certainly registered with the Monetary Companies Authority (OJK), and the agent who’s the perpetrator of the fraud is certainly a gross sales companion for his or her merchandise.
In essence, that is supposed to discover whether or not the actions of the insurance coverage agent in query symbolize the insurance coverage firm they symbolize.
When this has been correctly verified and the agent is certainly finishing up illegal actions which can be detrimental to the client, then there might be tiered accountability concerning this loss, ranging from the agent involved and the insurance coverage firm.
Collect proof & be happy to seek the advice of
Gather proof of conversations, chats, and so forth associated to fraud by the insurance coverage agent involved.
Such proof will definitely help the effectiveness of consumers in reporting.
Additionally, do not hesitate to seek the advice of earlier than you’re taking motion associated to authorized safety sooner or later.
Be careful! These are 5 Modes of Deception by Naughty Insurance coverage Brokers